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Privacy Policy

The entity responsible under data protection laws, particularly the EU General Data Protection Regulation (GDPR), is:

Synergis Consulting AG
Andreas Grüter
Badstrasse 11
5400 Baden

Phone: +41 (0) 44 380 35 05
Email: admin@synergis.ch
Website: https://synergis.ch/

General Information

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Federation (Data Protection Act, DSG), every person has the right to protection of their privacy as well as protection against misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this privacy policy.

In cooperation with our hosting providers, we strive to protect the databases as well as possible against unauthorized access, loss, misuse, or falsification.

We would like to point out that data transmission on the Internet (e.g., when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

By using this website, you agree to the collection, processing, and use of data in accordance with the following description. This website can generally be visited without registration. Data such as pages accessed or names of files retrieved, date, and time are stored on the server for statistical purposes without this data being directly related to your person. Personal data, in particular name, address, or email address, are collected as far as possible on a voluntary basis. Without your consent, your data will not be passed on to third parties.

Privacy Policy for Cookies

This website uses cookies. Cookies are text files that contain data from visited websites or domains and are stored by a browser on the user’s computer. A cookie is primarily used to store information about a user during or after their visit within an online service. The stored information can include, for example, language settings on a website, login status, a shopping cart, or the point at which a video was watched. The term cookies also includes other technologies that perform the same functions as cookies (e.g., when user information is stored using pseudonymous online identifiers, also referred to as “user IDs”).

The following cookie types and functions are distinguished:

  • Temporary cookies (also: session cookies): Temporary cookies are deleted at the latest after a user has left an online service and closed their browser.
  • Permanent cookies: Permanent cookies remain stored even after closing the browser. For example, the login status can be saved or preferred content can be displayed directly when the user revisits a website. Similarly, the interests of users that are used for reach measurement or marketing purposes can be stored in such a cookie.
  • First-party cookies: First-party cookies are set by ourselves.
  • Third-party cookies: Third-party cookies are mainly used by advertisers (so-called third parties) to process user information.
  • Necessary (also: essential or absolutely required) cookies: Cookies may be absolutely necessary for the operation of a website (e.g., to save logins or other user inputs or for security reasons).
  • Statistics, marketing, and personalization cookies: Furthermore, cookies are generally used for audience measurement and when a user’s interests or behavior (e.g., viewing certain content, using functions, etc.) on individual websites are stored in a user profile. Such profiles are used to display content to users that corresponds to their potential interests. This procedure is also referred to as “tracking,” i.e., tracking the potential interests of users. As far as we use cookies or “tracking” technologies, we will inform you separately in our privacy policy or in the context of obtaining consent.

Notes on Legal Basis: The legal basis on which we process your personal data using cookies depends on whether we ask for your consent. If this is the case and you consent to the use of cookies, the legal basis for processing your data is your declared consent. Otherwise, the data processed with the help of cookies is processed on the basis of our legitimate interests (e.g., in a business operation of our online service and its improvement) or, if the use of cookies is necessary, to fulfill our contractual obligations.

Storage Duration: Unless we provide you with explicit information on the storage duration of permanent cookies (e.g., within a so-called cookie opt-in), please assume that the storage duration can be up to two years.

General Information on Revocation and Objection (Opt-Out): Depending on whether the processing is based on consent or legal permission, you have the option at any time to revoke any consent you have given or to object to the processing of your data by cookie technologies (collectively referred to as “opt-out”). You can initially declare your objection using the settings of your browser, e.g., by deactivating the use of cookies (which may also restrict the functionality of our online service). An objection to the use of cookies for online marketing purposes can also be declared via a variety of services, especially in the case of tracking, via the websites https://optout.aboutads.info and https://www.youronlinechoices.com/. In addition, you can receive further objection notices as part of the information on the service providers and cookies used.

Processing of Cookie Data Based on Consent: We use a cookie consent management procedure in which the consent of users to the use of cookies, or the processing and providers mentioned in the cookie consent management procedure, can be obtained and managed and revoked by users. The declaration of consent is stored in order not to have to repeat its query and to be able to prove the consent in accordance with the legal obligation. Storage can take place server-side and/or in a cookie (so-called opt-in cookie, or with the help of comparable technologies) in order to be able to assign the consent to a user or their device. Subject to individual information on the providers of cookie management services, the following information applies: The duration of the storage of consent can be up to two years. A pseudonymous user identifier is created and stored with the time of consent, information about the scope of consent (e.g., which categories of cookies and/or service providers), as well as the browser, system, and device used.

Types of Data Processed: Usage data (e.g., websites visited, interest in content, access times), meta/communication data (e.g., device information, IP addresses).

Persons Affected: Users (e.g., website visitors, users of online services).

Legal Basis: Consent (Art. 6 Para. 1 S. 1 lit. a. GDPR), Legitimate Interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).

Privacy Policy for SSL/TLS Encryption

This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Privacy Policy for Server Log Files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request

This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of illegal use.

Privacy Policy for Contact Form

If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

Use of Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter “Google”. The purpose of reCAPTCHA is to verify whether data entry on our websites (e.g., in a contact form) is being done by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (e.g., IP address, time spent by the website visitor on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google. The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.

The data processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM. For more information about Google reCAPTCHA and Google’s privacy policy, please see the following links: https://www.google.com/intl/de/policies/privacy/ and https://policies.google.com/terms?hl=de.

Privacy Policy for Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the controller for data processing on this website is located outside the European Economic Area or Switzerland, then Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as “Google”.

Through the statistics obtained, we can improve our offer and make it more interesting for you as a user. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. If you have a Google user account, you can deactivate the cross-device analysis of your usage in the settings there under “My Data”, “Personal Data”.

The legal basis for the use of Google Analytics is Art. 6 Para. 1 S. 1 lit. f DS-GVO. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. We would like to point out that on this website Google Analytics has been extended by the code “_anonymizeIp();” to ensure anonymized collection of IP addresses. As a result, IP addresses are processed in abbreviated form, which means that they cannot be linked to a person. Insofar as the data collected about you is related to a person, this is thus immediately excluded and the personal data is immediately deleted.

Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator.

Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. You can prevent the storage of cookies by adjusting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Google Analytics deactivate.

In addition, you can also prevent the use of Google Analytics by clicking on this link: Google Analytics deactivate. This stores a so-called opt-out cookie on your storage device that prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your device, these opt-out cookies will also be deleted, i.e., you will have to set the opt-out cookies again if you wish to continue preventing this form of data collection. The opt-out cookies are set per browser and computer/device and must therefore be activated separately for each browser, computer, or other device.

Privacy Policy for the Use of Google Web Fonts

This website uses Web Fonts provided by Google for the uniform display of fonts. When you visit a page, your browser loads the required Web Fonts into your browser cache to correctly display texts and fonts. If your browser does not support Web Fonts, a standard font from your computer will be used.

For more information about Google Web Fonts, please visit https://developers.google.com/fonts/faq and see Google’s privacy policy: https://www.google.com/policies/privacy/

Privacy Policy for LinkedIn

Within our online offering, we use the marketing services of the social network LinkedIn of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (“LinkedIn”).

These use cookies, i.e., text files that are stored on your computer. This enables us to analyze your use of the website. For example, we can measure the success of our ads and show users products they have previously shown interest in.

This collects information such as the operating system, browser, the website you visited before (referrer URL), which web pages the user has visited, which offers the user has clicked on, and the date and time of your visit to our website.

The information generated by the cookie about your use of this website is pseudonymized and transmitted to a LinkedIn server in the USA and stored there. LinkedIn thus does not store the name or email address of the respective user. Rather, the above-mentioned data is only associated with the person for whom the cookie was generated. This does not apply if the user has permitted LinkedIn to process without pseudonymization or has a LinkedIn account.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case, you may not be able to use all functions of this website to their full extent. You can also object to the use of your data directly at LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

We use LinkedIn Analytics to analyze and regularly improve the use of our website. Using the statistics gained, we can improve our offering and make it more interesting for you as a user. All LinkedIn companies have adopted the standard contractual clauses to ensure that the data traffic necessary for the development, implementation, and maintenance of the services takes place legally in the USA and Singapore. If we ask users for consent, the legal basis for processing is Art. 6 Para. 1 lit. a GDPR. Otherwise, the legal basis for the use of LinkedIn Analytics is Art. 6 Para. 1 S. 1 lit. f GDPR.

Third-party provider information: LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2 Ireland; User Agreement and Privacy Policy.

Privacy Policy for ElevenLabs Voice Bot

Within our online offering, we use the services of ElevenLabs, a provider of AI-supported voice solutions. This service is provided by ElevenLabs Inc., 169 Madison Ave #2484, New York, NY 10016, USA (“ElevenLabs”). The service includes a Voice Bot that provides information about our products and services.

Cookies or similar technologies may be used to provide this service, which are stored on your device. This allows us and ElevenLabs to analyze the use of the Voice Bot and improve functionality. Information that may be collected includes information about the operating system, browser, the previously accessed website (referrer URL), interactions with the Voice Bot (e.g., spoken requests), and the date and time of your use.

The information generated by these technologies about your use of the Voice Bot may be transferred to and stored on ElevenLabs servers, including in the USA. ElevenLabs pseudonymizes this data so that it is not directly linked to your name or email address, unless you have allowed ElevenLabs to process without pseudonymization or you use an ElevenLabs account. Additionally, voice data that you provide to the Voice Bot may be processed to answer your requests and optimize the service. ElevenLabs may also use this data to improve its AI models, if this is in line with our agreement and applicable privacy regulations.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case, you may not be able to fully use all functions of the Voice Bot. You can also object to the processing of your data by ElevenLabs directly by using ElevenLabs’ privacy settings: https://elevenlabs.io/privacy.

We use the ElevenLabs Voice Bot to provide you with an interactive service and to continuously improve our offering. ElevenLabs has implemented standard contractual clauses to ensure that data transfer to the USA takes place legally. If we ask for your consent, the legal basis for processing is Art. 6 Para. 1 lit. a GDPR. Otherwise, the use of the Voice Bot is based on Art. 6 Para. 1 S. 1 lit. f GDPR (legitimate interest in optimizing our offering).

Third-party information: ElevenLabs Inc., 169 Madison Ave #2484, New York, NY 10016, USA; Privacy Policy: https://elevenlabs.io/privacy.

Copyrights

The copyright and all other rights to content, images, photos, or other files on the website, belong exclusively to the operator of this website or the specifically named rights holders. For the reproduction of any files, written consent must be obtained in advance from the copyright holder.

Anyone who commits a copyright infringement without the consent of the respective rights holder may be liable to prosecution and possibly to pay damages.

General Disclaimer

All information on our website has been carefully checked. We endeavor to offer our information up-to-date, correct in content, and complete. Nevertheless, the occurrence of errors cannot be completely excluded, which means we cannot guarantee the completeness, correctness, and timeliness of information, including journalistic-editorial nature. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will be rejected, unless there is evidence of intentional or gross negligence.

The publisher may change or delete texts at his own discretion and without announcement and is not obliged to update the contents of this website. The use of or access to this website is at the visitor’s own risk. The publisher, its clients or partners are not responsible for damages, such as direct, indirect, incidental, consequential or punitive damages, allegedly caused by the visit of this website and consequently assume no liability for such damages.

The publisher also assumes no responsibility and liability for the content and availability of third-party websites that can be accessed via external links on this website. The operators of the linked pages are solely responsible for their content. The publisher thus expressly distances itself from all third-party content that may be relevant under criminal or liability law or that violates common decency.

Changes

We may adjust this privacy policy at any time without prior notice. The current version published on our website applies. If the privacy policy is part of an agreement with you, we will inform you of the change by email or other appropriate means in the event of an update.

Questions to the Data Protection Officer

If you have questions about data protection, please send us an email or contact the person responsible for data protection in our organization listed at the beginning of the privacy policy.

Source: SwissAnwalt